Provide applicants or recipients with information about other agencies for additional services as needed. Identify clearly discernible social problems and make referrals to a Family Services Specialist. Identify possible fraud and complete appropriate referrals.
Prepare reports and maintain client records.
Refer clients to service worker as a result of overall assessment of situation.
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Objectives associated with the BPS I position include, but are not limited to, conducting interviews of persons to determine eligibility for assistance and re-determine continuing eligibility using automated systems and manual methods Explaining nature of temporary assistance benefit programs and determine reasons and need for assistance Processing applications for financial assistance and diversion Explaining client responsibilities, rights, and program availability Evaluating consistency and completeness of data secured and where indicated substantiates its accuracy Computing assistance plans Determining need for and amount of allowances for special circumstance items Evaluating such social factors as education, work experience, and levels of social functioning Evaluating employability of clients and exploring potential sources of income and Interpreting policies and procedures applicable to various programs. Training completed in one or more of the desired program areas. Familiarity in SNAP and/or Medicaid case management (experience working as a Human Services Assistant and/or Navigator or working in a hospital's Medicaid unit is acceptable). Benefit Programs Specialist I – Position in the occupational group for employees working under close supervision while being trained in determining eligibility for a variety of social services government assistance programs.
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